Tuition Refund Policy – Approved Program
| Approved Programs – Solely Asynchronous Distance Delivery | Refund Due |
| Before program start date, institution receives a notice of withdrawal: | |
| No later than seven days after student signed the enrolment contract, and Before the program start date. | 100% of tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials, and aircraft utilization fees. |
| More than seven days after student signed the enrolment contract, and Before the program start date. | Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to only approved solely-asynchronous distance-education-only programs): | |
| No later than seven days after the program start date | Institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract. |
| Student has completed no more than 10% of the program | Institution may retain up to 10% of tuition paid or payable under a contract. |
| Student has completed no more than 10% but less than 30% of the program | Institution may retain up to 30% of the tuition paid or payable under a contract. |
| Student has completed more than 30% but less than 50% of the program | Institution may retain up to 50% of tuition paid or payable under a contract. |
| Student has completed 50% or more of the program | No refund due |
| Approved Programs – All Delivery Methods | Refund Due |
| Student enrolled in a program without having met the admission requirements for the program | |
| If the student did not misrepresent the student’s knowledge or skills when applying for admission and the registrar orders the institution to refund tuition and fees. | 100% tuition and all related fees, including application fees |
| Institution does not provide a work experience | |
| The institution fails to provide the work experience within 30 days of the contract end date, unless the registrar determines the institution was prevented from doing so by circumstances beyond its control. | 100% tuition and all related fees, other than application fees |
| Refund of Aircraft Utilization Fees |
| The institution must refund unused aircraft utilization fees paid by or on behalf of a student if any of the following apply: – Student provides notice of withdrawal – Institution provides notice of dismissal – Student completes the program – Student does not attend any of the first 30% of the hours of instruction of the program |
The institution must pay the tuition or fee refund within 30 days after receiving notice of withdrawal or refusal of study permit; providing a notice of dismissal, or the date on which the first 30% of the hours of instruction are provided (no-show).